Last updated December 26, 2023
• Vertrauen by Blinkist explores why trust between people, entities and organizations is crucial to successful relationships, and the implications of a lack of trust.
• It provides readers with the knowledge they need to better understand the principles and foundations of trust, as well as the tools and strategies to build, maintain and repair trust.
• As a UX designer, understanding the dynamics of trust is essential for being able to create designs that ensure user and organizational trust.
• Further reading for UX designers include Gewaltfreie Kommunikation by Marshall Rosenberg and Debugging Teams by Brian W. Fitzpatrick & Ben Collins-Sussman.